Privacy

This policy covers the Quran Visualised website (quranvisualised.com) and the Quran Visualised apps for Android and iPhone. Quran Visualised is run from India. You can reach us at support@quranvisualised.com.

Quran Visualised shows no ads, does not sell or share your data, and does not track you across other apps or websites.

Under India’s Digital Personal Data Protection Act, 2023, Quran Visualised is the “data fiduciary” for your personal data: we decide what is collected and why, and we answer for it, including for the services listed below that handle it for us.

Without an account: nothing that identifies you. Your progress and settings stay on your device.

If you sign in: your name, email address and profile picture (from Google or Apple), and your learning progress. We use them only to keep your progress and Premium in step across your devices.

If you buy Premium: which plan you have and when it renews or ends, so we can unlock Premium. Your card or bank details go only to the payment provider, never to us.

Anonymous usage statistics and error reports, not linked to your name or account, so we can fix problems and improve Quran Visualised.

We collect your personal data only with your consent, which you give by signing in or buying Premium, and only for these purposes. You can withdraw your consent at any time by deleting your account (see Deleting your data below).

You can watch every surah, take the quizzes and save favourites without signing in. Your favourites, quiz scores, watch progress, memorised verses, revision schedule, daily goal and settings (such as playback speed and translation language) are then stored only in your browser or in the app on your device. We never receive them. Clearing your browser data or uninstalling the app removes them.

Signing in is optional. It keeps your quiz scores, favourites and watch progress in step across your devices.

From Google we receive only your name, email address and profile picture. We do not get your password, contacts or any other Google data.

On iPhone you can sign in with Apple instead. From Apple we receive only your name (if you choose to share it) and an email address, which can be a private relay address that Apple forwards to you.

We store, linked to your account: your quiz results (best and last score, number of tries, time), your favourite surahs, how far you watched each surah, the verses you marked as memorised, their revision schedule and your daily memorisation goal, and the dates you were active (for your streak).

This data is used only to show you your own progress. It is not sold, not shared for advertising and not used to profile you.

On the website, payments are handled by Paddle.com, which sells Premium to you as our online reseller (Merchant of Record). In the apps, payments are handled by Apple or Google. They collect your payment details and billing country; we never see your card or bank details.

We receive only what we need to unlock Premium on your account: which plan you bought, its status and when it renews or ends, linked to the email address you signed in with.

We use these companies to run Quran Visualised. They act only on our instructions, as our service providers, and may use your data only to provide their service to us.

Supabase (database, servers in Mumbai, India): your account (name, email, picture), your learning progress, your Premium status, and the anonymous usage statistics and error reports. It also keeps you signed in.

Cloudflare: hosts the website, our server, the videos and app updates, and the nightly encrypted backups of our database. It also provides the website’s visit counts (Cloudflare Web Analytics). Like any web host, it sees your IP address and basic device information when it delivers pages and videos, and uses them only to do that and to protect against abuse.

Google: if you sign in with Google, Google confirms who you are and sends us your name, email address and profile picture. In the Android app, Google Play also takes payment for Premium (see below).

Apple: if you use Sign in with Apple on iPhone, Apple sends us your name (if you share it) and an email address, which can be a private relay address. In the iPhone app, the App Store takes payment for Premium.

Paddle.com: sells Premium on the website as our reseller (Merchant of Record). It receives your email address, payment details, billing country (and postcode where tax rules need it) and your IP address, for payment, tax and fraud checks. Paddle has its own privacy policy for the data it collects as the seller.

RevenueCat: checks Premium bought in the apps with Apple or Google. It receives your account’s ID (a random code, not your name or email), your App Store or Google Play purchase records, and basic device and app information.

Sentry (Functional Software, Inc., data stored in the EU): receives crash and error reports from the apps and the website, so we can see exactly what went wrong and fix it. A report contains the error and where in our code it happened, the screen, the app version and basic device information (model, system version). It is not linked to your name, email or account, and Sentry is set not to keep your IP address.

Expo: when our own servers have no app update ready, our server asks Expo’s update service for one on the app’s behalf. Expo receives only the platform (iPhone or Android), the app version and the update channel, never your IP address or anything about you.

Open-Meteo, OpenFreeMap and your phone’s map service: used for prayer times and the Qibla map, as explained under Prayer times below.

Some of these services store data outside India. Data is encrypted in transit, and access is protected so that each account can read and change only its own data.

On the website we use Cloudflare Web Analytics to count visits and see which pages are popular. It does not use cookies and does not track you across other websites.

The apps and the website also send us anonymous usage statistics, so we can see which surahs are watched, how far, and where people get stuck: which screens are opened, how far a video plays (a quarter, half and so on), quizzes finished, verses marked as memorised, and whether the Premium page was opened. If something goes wrong, the error message and the screen it happened on are sent too, and a fuller crash or error report goes to Sentry (see Services that handle your data).

These are linked only to a random number created on your device, never to your name, email or account (we record only whether you are signed in), and to your country, which our server reads from your connection without keeping your IP address. They are used only by us to improve Quran Visualised: never sold, never used for advertising, and there are no advertising or third-party tracking tools in the apps.

Surahs you download for offline viewing are saved only on your device. To download, the app shows our server that you are signed in; the server does not keep a record of what you download.

The daily reminder is scheduled on your device. We don’t send push notifications, and we don’t collect a notification token.

Prayer times are worked out on your device. If you choose to use your location, your position is read once, rounded to about a kilometre, and kept only on your device (the apps ask the phone for the town’s name). It is never sent to us and isn’t saved to your account.

In the apps, the town’s name comes from your phone’s own map service (Apple on iPhone, Google on Android), which receives the rounded position to look it up.

If you search for a city instead, what you type is sent to Open-Meteo’s free geocoding service to find that city’s coordinates. Prayer alerts in the apps are scheduled on your device.

The Qibla map on the website loads its map pictures of the area from OpenFreeMap, which therefore sees your IP address and which area is shown. It never receives your name or account.

Account data is kept for as long as you have an account. When you delete your account, everything linked to it is removed from our database straight away, and from our encrypted backups within 30 days, when the last backup that holds it expires.

Paddle, Apple and Google keep their own payment records for as long as tax and accounting laws require.

Anonymous usage statistics are deleted after 13 months, and error reports after 90 days (Sentry deletes its reports after at most 90 days).

Signing out removes your data from that device. To delete your account and everything stored with it, open Progress, tap Account, then Delete account at the bottom (in the apps or on the website). It is deleted straight away. You can also email support@quranvisualised.com from the address you signed in with, and we will delete it within 30 days.

Deleting your account also cancels a Premium subscription bought on the website. We can’t cancel one bought in the apps for you: cancel it in your App Store or Google Play settings.

Whatever country you live in, you can ask us:

to tell you what personal data we hold about you, what we do with it, and which services it is shared with (access);

to correct, complete or update it (correction);

to delete it (erasure), which you can also do yourself with Delete account;

to stop using it, by withdrawing your consent (you can also delete your account);

to deal with a complaint about how we handle your data (grievance).

Under India’s Digital Personal Data Protection Act, 2023, you can also name another person (a nominee) to use these rights for you if you die or become unable to.

To use any of these rights, email support@quranvisualised.com from the address you signed in with. We will reply within 30 days. We may ask you to confirm the request comes from you.

If you have a concern or complaint about your personal data, email our Grievance Officer at support@quranvisualised.com. We will reply within 30 days.

If you are in India and are not satisfied with our answer, you can complain to the Data Protection Board of India.

Quran Visualised is suitable for all ages. Anyone under 18 should use it without an account, or with a parent’s or guardian’s account.

If this policy changes, the date at the top will change, and significant changes will be announced in the app or by email. Questions or requests: support@quranvisualised.com.