Refunds and cancellation

Last updated 28 September 2026

Free trial

Premium starts with a 7-day free trial. Cancel before it ends and you pay nothing.

14-day refund

If you are not happy with Premium, email support@quranvisualised.com within 14 days of any payment (the first one or a renewal) from the address you signed in with. We will refund that payment in full, no questions asked, and Premium will end on your account.
Refunds go back to the original payment method, usually within 5–10 working days depending on your bank.

Cancelling

You can cancel at any time. Premium stays active until the end of the month or year you have paid for, and you will not be charged again. After 14 days from a payment, that payment is not refunded, but nothing further is charged.
Website purchases: cancel from the link in your receipt email, or email us and we will cancel it for you.

Bought in the app?

Purchases made in the iPhone or Android app are processed by Apple or Google, and only they can issue refunds for them. Request one at reportaproblem.apple.com (iPhone) or in your Google Play order history (Android). Cancel in your App Store or Google Play subscriptions.